If you would like your business to stand out from
the competition, succeed beyond expectations
and thrive during challenging times I highly
recommend The Jalapeño Handshake.
-Peggy McColl, New York Times Best-Selling
Author http://peggymccoll.com
"Being a great business leader is about inspiring
your staff as well as your customers. Johnson
gives you the tools to do both! An excellent read
for anyone who is looking to boost a business.
The Jalapeño Handshake adds a little spice to
stale sales tactics. This book is an engaging and
insightful read for salespeople and business
managers everywhere."
-Grace Pulver Management Consultant, Dublin, Ireland
"Lydia Johnson talks the talk and walks the walk.
In The Jalapeño Handshake she shares valuable
insights from her own business experiences. These
invaluable lessons are ideal for anyone committed
to achieving a higher level of productivity."
-Candy Hodson, Senior VP of National Sales &
Marketing, Black Press Media, Surrey BC
"The Jalapeño Handshake adds a little spice
to stale sales tactics. This book is an engaging
and insightful read for salespeople and business
managers everywhere."
-Peter Vukanovich, President Genworth
Financial Canada, Toronto, ON
"As a successful executive with an impressive ca-
reer background, Lydia writes from experience
not opinion. Her thoughts are crafted from the
school of hard knocks so you know when you're
reading every page that she travelled the road
and she's giving it to you straight. If you're trying
to standout from the crowd, truly learn how to
build effective long term business relationships,
and become a "connector," this is the book
for you."
-Mike Desjardins, Driver (CEO), ViRTUS
- www.virtusinc.com, Past President,
Entrepreneurs' Organization - Vancouver
Chapter, Top 40 Under 40 Award Recipient
"This book is loaded with practical ideas and
insights that will help you succeed in any
business."
-Brian Tracy-Author, Maximum Achievement,
Charlottetown, PE
"Success in selling is the ability to truly understand
our customers' needs, build a strong and trusting
relationship with them and then show them that
you can give them what they want and more.
Drawing on her own experiences and the
experiences of leaders in the field, Lydia Johnson
has managed to capture the essence of how to
be successful in selling and in life."
-Eitan Sharir, President Dynamic Achievement
Group, Inc. and author of Activate Your Power,
West Vancouver, BC
"Having worked with Lydia for 12 years, I've
witnessed her strong ability to sell. In order
to be effective salespeople, our techniques
have to be fresh and innovative. The Jalapeño
Handshake reveals plenty of tricks and tools
to strengthen our sales abilities. This book has
been an enjoyable refresher for me and I know
you will enjoy it, too."
-Kevin J. Zakus, CEO BCCA Employee
Benefit Trust, Vancouver, BC
"In today's competitive environment it's harder
than ever for businesses and salespeople to
create sizeable profits. If you want your business
to stand out from your competitors, you need
a fresh approach. Johnson's game plan really
works. Not only can she explain these sales-
winning concepts in a compelling way, but she
also uses these tools herself!"
-Gord Huston, CEO Envision Financial,
Langley, BC
"Johnson shares innovative strategies that will
add value to any customer interaction. She
shows us how to build strong relationships
with our clients that will stand the test of time.
Thanks for reminding us that it is the little things
that can make a huge difference!"
-Kim Andres, Kim Andres Consulting,
West Vancouver, BC
"The Jalapeño Handshake is an engaging read!
Johnson teaches the reader how to tap into their
personal power and how to build trust with
their clients. Anyone who finds themselves in
a position where they need to sell their ideas,
their products or meet sales objectives, will find
this book both inspiring and relevant."
-Denise R. Gabel, Chief Innovation Officer,
Filene Research Institute, Madison, WI
"Johnson's rich experience as a seasoned sales
leader shines through on every page. The
Jalapeño Handshake is a holistic and practical
handbook for growing sales in any industry.
A must read for emerging sales professionals
and a smart choice for experienced business
developers looking to sharpen their edge. This
is the straightforward, grounded approach to
improving businesses and sales."
-Ross Gilchrist, Leader / Strategic Design
and Talent, The Next Institute
"Lydia is one of the most enthusiastic, optimistic,
positive leaders I have ever worked with. She
approaches challenges and opportunities with
great energy and determination to find the right
solution. With Lydia's experience and enthusiasm
she can ignite ideas, energy and innovation in
others."
-Kari Grist, VP Marketing & Business
Development, Offsetters, Vancouver, BC
"Lydia is a leader. With inter-personal skills
second to none, she is able to motivate, while
expecting others to be held accountable. With
energy to spare, she's led more corporate
strategic initiatives than most will ever see in
their careers."
-Keith Hazell, Director Financial Planning,
Vancity Credit Union, Vancouver, BC
"Working with Lydia has been a fantastic
experience! She has pushed me to expand my
boundaries of comfort and provided an excellent
framework from which to view my relationship
with my team, my peers and my executive team.
It is a pleasure to work with Lydia and draw
on the many years of executive level leadership
she has been involved in."
-David Lanphear, CFP, BA, Assistant Vice
President | Wealth Management Services,
Envision Credit Union, Langley, BC
"Lydia Johnson was referred to us after our
scheduled presenter was unable to attend.
Lydia was asked to present to our Board and
Management on innovation, what it truly is and
how to effectively introduce it in to your business.
To our delight within a week of our request
Lydia completed research on our company and
how our customers view us. This resulted in a
presentation that everyone felt was extremely
well done and assisted the group in developing
a number of actions that will ensure innovation
is strongly rooted in our company. Also Lydia's
passions to ensure business understand the
importance of developing effective customer
relations and sales strategies was refreshing. We
hope to work with Lydia in the future."
-Ian MacNeil, Director, Operations,
League Data Ltd., Halifax, NS
Johnson provides you with a complete set of
tools to assist in cultivating strong business re-
lationships. The rules have changed and in her
book she illustrates many valuable strategies
that enable us to be resilient in these challeng-
ing times.
-Alan Cline, President/CEO, 1-800-PLUMBING
INC, Phoenix, AZ
"When Lydia spoke at our King County Chapter
of Credit Unions quarterly meeting, she held the
room mesmerized for a full hour. The audience
gave rave reviews. She was one of the best-
rated speakers we have ever booked. I highly
recommend Lydia for any conference you are
facilitating. She is smart, funny and connects
well with a group."
-Shari Storm, SVP Marketing, Verity Credit
Union, Seattle, WA
"Lydia was the catalyst at introducing and
sustaining a very effective sales culture at Vancity
Credit Union. She has always inspired her staff
to be creative and entrepreneurial in addition to
fostering risk taking."
-Caroline Wedge, Assistant Vice President,
Sales & Service, Envision Financial,
Langley, BC
"Every person has times when they're just
plain HOT and winning big feels easy. Johnson
explains how to consciously create that type of
heat! After reading The Jalapeño Handshake
I'm able to flip switches that I never knew I had.
My relationships and results are on the climb
for sure."
-Chris Curran, author of
Leap Beyond Your Limits, Pine Brook, NJ
"It's easy to create great relationships with your
clients when you have the right tools. Lydia's
book is an inspiring resource for salespeople
and business managers."
-Peter Reale, Branch Manager, Vancity Credit
Union, Vancouver, BC
"Lydia is a very passionate leader who has the
ability to inspire and motivate her team through
both one on one meetings and through large
group presentations. At Vancity she created
a strong collaborative "can do" culture that
consistently lead to the exceeding of targets.
She is constantly up for a good challenge and
her positive approach to dealing with difficult
issues brings others together in a way that
fosters a sharing of ideas and the identification
of a successful resolution. She is a great person
to have as part of your team."
-Ian Warner, former COO,
Vancity Credit Union, Vancouver, BC
"Intelligence, passion, presence and humour."
-Dr. Daniel Stone, Daniel Stone & Associates,
North Vancouver, BC
"Customer-centric sales and service strategies
and tactics are the life blood for building
competitive, profitable success in business and
life. Johnson is a practitioner-leader in this area
and her book can help both businesses and
individuals reach new levels of prosperity."
-P.A. (Pat) Palmer, Founder & CEO,
Where Eagles Soar Inc., Markdale, ON
"The strategies in The Jalapeño Handshake are
not only for salespeople or business managers,
but for the rest of us as well. Johnson explains
how to harness our inner resources in order to
achieve our goals."
-Peter Lee, Principal, Tekara Organizational
Effectiveness Inc., Vancouver, BC
"Johnson shares the secret of how to build a
sustainable business. She teaches her readers to
let go of their fears and becoming ONE with
their customers."
-Dr. Lance H. K. Secretan, bestselling author
of ONE: The Art and Practice
of Conscious Leadership, Caledon, ON
The Jalapeño Handshake is a book filled with practical tips you can use in business and in life. Many stories vividly illustrate her points. My copy is filled with highlighting, and I bet yours will be, too. Keep it nearby so you can open it to any page and rediscover the perfect insight for that moment.
-Tracey E. Bennett, Queen of Conversations http://QueenOfConversation.com
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